{"id":21215,"date":"2025-08-04T09:47:04","date_gmt":"2025-08-04T02:47:04","guid":{"rendered":"https:\/\/blibliomg.com\/?p=21215"},"modified":"2025-08-04T09:47:09","modified_gmt":"2025-08-04T02:47:09","slug":"blibli-beli-perkuat-layanan-ritel-lewat-ekspansi-toko-fisik-elektronik","status":"publish","type":"post","link":"https:\/\/blibliomg.com\/en\/blibli-beli-perkuat-layanan-ritel-lewat-ekspansi-toko-fisik-elektronik\/","title":{"rendered":"Blibli (BELI) Perkuat Layanan Ritel Lewat Ekspansi Toko Fisik Elektronik"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>JAKARTA, investor.id<\/strong>&nbsp;\u2013 PT Global Digital Niaga Tbk (BELI) atau Blibli terus mempertegas posisinya sebagai pelaku utama ekosistem perdagangan omnichannel di Indonesia. Salah satu strategi utama yang dijalankan adalah penguatan jaringan toko fisik elektronik konsumen yang menjadi garda terdepan dalam mendekatkan layanan kepada pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Blibli tidak hanya fokus pada pengembangan platform daring, tetapi juga aktif memperluas jaringan toko fisik guna menciptakan pengalaman belanja yang terintegrasi. Hingga akhir Juni 2025, perusahaan telah mengoperasikan 223 toko fisik elektronik konsumen di seluruh Indonesia, yang terdiri atas 122 toko merek tunggal dan 101 toko multi-merek. Beberapa di antaranya hadir melalui kerja sama dengan merek global seperti hello (Apple), Samsung, dan Huawei.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Kehadiran toko-toko fisik ini dinilai memainkan peran penting dalam menyatukan kenyamanan belanja digital dengan keandalan layanan langsung. Mulai dari konsultasi produk, proses transaksi, hingga layanan purnajual, semuanya dirancang agar pelanggan dapat merasa nyaman, aman, dan dilayani secara transparan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cMenempatkan pelanggan di pusat keputusan bukan sekadar prinsip, tetapi praktik nyata yang membentuk cara kerja kami setiap hari,\u201d ujar Direktur Retail Operations PT Global Teknologi Niaga (GTNi), entitas anak Blibli yang menaungi operasional toko fisik Alvin Harirahardjo dalam keterangan pers, Sabtu (2\/8\/2025).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alvin menambahkan, membangun loyalitas pelanggan membutuhkan konsistensi dan komitmen. \u201cKami selalu belajar dari masukan pelanggan dan menjadikannya sebagai dasar untuk berinovasi. Tantangan di lapangan justru mendorong kami untuk menciptakan solusi yang relevan,\u201d tuturnya.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ke depan, lanjutnya, Blibli akan terus memperkuat kapabilitas tim dan sistem layanan toko fisik agar tetap relevan dengan kebutuhan pelanggan yang terus berkembang. Dengan pendekatan yang mengedepankan empati, keterbukaan, dan akuntabilitas, Blibli berupaya menjaga konsistensi layanan di setiap titik interaksi, baik daring maupun luring, sebagai bagian dari komitmennya untuk tumbuh bersama pelanggan.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Sumber : <a href=\"https:\/\/investor.id\/market\/405181\/blibli-beli-perkuat-layanan-ritel-lewat-ekspansi-toko-fisik-elektronik\">Investor<\/a><\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>JAKARTA, investor.id&nbsp;\u2013 PT Global Digital Niaga Tbk (BELI) atau Blibli terus mempertegas posisinya sebagai pelaku utama ekosistem perdagangan omnichannel di Indonesia. Salah satu strategi utama yang dijalankan adalah penguatan jaringan&hellip;<\/p>","protected":false},"author":1,"featured_media":21202,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21215","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blibli (BELI) Perkuat Layanan Ritel Lewat Ekspansi Toko Fisik Elektronik - blibliOMG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/blibliomg.com\/en\/blibli-beli-perkuat-layanan-ritel-lewat-ekspansi-toko-fisik-elektronik\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blibli (BELI) Perkuat Layanan Ritel Lewat Ekspansi Toko Fisik Elektronik - blibliOMG\" \/>\n<meta property=\"og:description\" content=\"JAKARTA, investor.id&nbsp;\u2013 PT Global Digital Niaga Tbk (BELI) atau Blibli terus mempertegas posisinya sebagai pelaku utama ekosistem perdagangan omnichannel di Indonesia. 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